This Acceptable Use Policy applies to KavaCore services and products that incorporate it. Customers are responsible for their users, credentials, integrations, Customer Content, and instructions.
This public policy applies unless a signed agreement, order form, statement of work, data processing addendum, or product-specific terms expressly provide otherwise.
General rule
Do not use KavaCore services to violate law, infringe rights, deceive or harm people, compromise systems, or materially interfere with other users or services.
Security and platform abuse
- Do not introduce malware, ransomware, destructive code, credential theft, phishing, or unauthorized surveillance.
- Do not probe, scan, exploit, bypass, or attempt to defeat security controls except under a written, authorized security-testing engagement.
- Do not interfere with service availability, overload systems, evade rate limits, abuse APIs, or access accounts, systems, or data without authorization.
- Do not use compromised credentials, stolen tokens, or unlawfully obtained data.
Fraud, deception, and unlawful activity
- Do not facilitate fraud, impersonation, scams, deceptive commercial practices, money laundering, or unlawful financial activity.
- Do not use services to misrepresent affiliation, endorsement, licensure, identity, qualifications, or business claims.
- Do not generate or distribute unlawful spam, phishing messages, or communications that violate applicable marketing or telecommunications law.
Content and rights
- Do not upload or distribute content you do not have the right to use.
- Do not use the services for unlawful harassment, threats, exploitation, or content that violates another person’s privacy or intellectual-property rights.
- Content involving child sexual exploitation or abuse is strictly prohibited and may be reported to appropriate authorities.
AI and automated decision-making
Do not use KavaCore AI features as the sole basis for decisions that produce legal or similarly significant effects in employment, housing, credit, lending, insurance, education admissions, healthcare, or other high-impact contexts unless the use is lawful, appropriately reviewed by qualified humans, and expressly supported by the applicable service.
Do not represent AI-generated content as verified fact when you know or should know that it is materially false or misleading.
Sensitive and regulated data
Do not upload highly sensitive or regulated information unless the applicable service, contract, security controls, and lawful basis expressly support that data. This includes protected health information, payment-card data, Social Security numbers, government identifiers, biometrics, precise geolocation, export-controlled information, and regulated financial data.
Enforcement
KavaCore may investigate suspected violations and may restrict, suspend, or terminate access where reasonably necessary. We may preserve or disclose information when required by law, valid legal process, or to protect rights and safety.
Where practical and appropriate, we will provide notice and an opportunity to cure before terminating a paid service for a remediable violation.
Reporting abuse
Report suspected abuse or security issues to [email protected] with sufficient detail for investigation.